Premier Logs Terms and Conditions


Free Local Delivery on all local orders over £60.00 to BL1, BL2, BL3, BL4, BL5, BL6 & BL7, BL11 & BL78, PR6 & PR7, WN1, WN2, WN3, WN4, WN5, WN6 & WN7. (Cash on delivery only if order placed over the phone). If you order online and your order is eligible for a free local delivery we will contact you with a delivery date or please ring us if you have a day that best suits you.

Order Collection. Order online and choose the click and collect option or ring us on (01257) 475914 – place your order over the phone and collect at a time that suits you.  We will contact you when your order is ready for collection if ordered through the website. (Cash on collection only if order placed over the phone).

2 Day Economy Delivery to UK Mainland. 2 Day Economy Nationwide Delivery Service is used (delivery areas exclude the Highlands and Islands). Delivery will be Monday to Friday (excluding Saturday, Sunday and Bank Holidays). You will be contact via email to confirm the delivery day once your order has been dispatched (usually within 1 to 2 days), we request delivery between 10.00am and 4.00pm and that the driver rings 1 hour before delivery, a signature will be required.

Your order will be film wrapped on a pallet but MUST BE PUT IN A DRY PLACE AS SOON AS POSSIBLE, due to the size and weight of the consignment the Driver will require adequate, reasonably level access otherwise delivery will be kerbside only, they will then use a pump truck to place the consignment as close to your required position as physically possible, please note that pump trucks will not operate on soft ground or loose gravel.

Please inform us prior to delivery if there are any issues with access as we can request delivery on a smaller vehicle, failure to notify us may result in a redelivery charge.

All prices shown are inclusive of 5% VAT.

Nationwide deliveries have to be paid in full prior to dispatch, local deliveries and orders for collection can be paid via Paypal or cash on delivery/collection is accepted. If you wish to pay by BACS or Online Banking direct payments please ring (01257) 475914 for our bank details.

The consignment must be checked on arrival and delivery paperwork signed any problems with the delivery must be reported immediately to Premier Logs.

If a prior agreement has been made for delivery to be left without the presence of the customer or the signing of the delivery paperwork, then the goods will be left entirely at the customer’s risk.

We aim to dispatch the orders within 3 working days however we reserve the right to extend the lead time during busy periods.

The content of the pages of this website are for general information only and can be subject to change without prior notice.

By accepting these Terms and Conditions you are permitting Premier Logs Limited to use your email address to contact you about future promotions and offers, your information will not be shared for use by any other party.


Dear Customer

As from May 25th 2018 the law has changed and new GDPR regulations came into force. This means that we must inform you of the data we hold for you and how we use it. This information is purely for maintaining our trading relationship and for general communication purposes.
The data we collect/hold about you will include

Contact Name/Company Name/Trading Name
Delivery Address/Invoicing Address
Contact Number
Email Address
Invoice Activity
VAT Number
Company Number

This information will be used to provide goods and services, manage your account with us, inform you of any special offers, new products or services and event news. These details are held on Sage software and in our database on our computers, we will only use this information when we are trading with you and will not disclose to any third parties, other than courier and/or haulage companies for delivery purposes,
unless we are legally required to do so.

However now or in the future, if you wish to amend your detail or be removed from our database please contact us on 01257 475914 or email
[email protected]


Thank you
Julie Downes
Premier Logs Limited